For Dell Laptop Under Warranty :
Toll Free Numbers:Call 1800 425 8045 / 1800 425 8046 (Toll Free).
For Dell Products out of warranty :
Dell Service center in chennai ( Anna Salai )
# 199, Anna Salai, Thousand Lights,
Chennai - 600 006. (L/M: Near Thousand light bus stop)
Mobile : 044-42105711 / 9282101111 / 9043201111 / 9940305711
Dell Service center in chennai ( Chrompet )
# 314, G.S.T. Road, 1st Floor,
Chrompet, Chennai - 600 044 (L/M: Near vetri theatre)
Mobile : +91 9941555582
Dell Service center in Pondicherry ( M.G Road )
# 73, 1st Floor, M.G Road,
Pondicherry - 605 001 (L/M: Opp to shivan temple)
Tel : 0413-2335311
Mob : 9655772111
Dell India Customer Care Toll Free Number: 1800-425-4049 / 1800-425-4026 (BSNL & MTNL subscribers only)
Toll Number: 080-2510-8049 / 080-2506-8026 (standard charges apply).
For Mobile users: Local STD code followed by 60003355 (Local Call Charges within India apply)
Desktop & Portable - Home users / Small & Medium Business
Dell India Customer Service Toll Free Number: 1800-425-0088
Toll Number: 080-2510-7901
Adamo, Alienware, XPS Desktop & XPS Notebook
Dell India Customer Support Toll Free Number: 1800-425-2066
Toll Number: 080-2510-8033 / 080-2510-8066 (STD Call Charges within India apply)
For Mobile users: Local STD code followed by 60009045 (Local Call Charges within India apply)
Desktop, Portable, Laptop, Workstation, PowerEdge & PowerVault Main Line - Large Enterprises (Companies with more than 500 employees)
Dell India Toll Free Phone Number: 1800-425-8045 / 1800-425-9046
Toll Number: 080-2510-8045 (STD Call Charges within India apply)
Desktop, Portable, Workstation, PowerEdge & PowerVault Main Line - For Gold & Pro Support
Dell India Toll Free Contact Number: 1800-425-9045
For quick service, be ready with your service tag or express service code which will be asked by Dell technical support team.
What is a Service Tag & how to find it?
The Service Tag is a unique sequence of alphanumeric characters (both numbers and letters) which Dell uses to identify each individual system when making warranty claims, and for identification purposes. They contain seven alphanumeric characters, and are accompanied by a barcode. For more details check out here.
For a desktop, the service tag can be found at the back of the CPU tower.
Follow below steps to explain your problem to the Dell technician
-Be prepared to provide the technician with the following information:
- Your system's Service Tag Number
- The names and versions of installed operating systems; the operating system that was running when the problem occurred
- Peripherals being used
- Any error messages and/or beep codes received and when they occurred
- What you were doing when the problem occurred. If your monitor/notebook battery is faulty, please kindly check the PPID# e.g DS/N JP-021KEV-42011-12C-0343 before you proceed to contact our technical support for further troubleshooting
- What steps you have taken to resolve the problem, including the results from the diagnostic tests
Cooperate with the technician to resolve the problem. Listen carefully and follow the technician's suggestions. Tell the technician exactly what happens when you perform the suggested task.